SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Seasonseasons (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipped quickly and well packaged. The product complies with the description. I was able to test it up to 3,5 bars without problem beyond it begins to force. The only negative point is that the pipe is a little short.
The product arrived in 4 days and works super well happy worth another thing is if it will last and not it will be ruined I don't know but all ok of moments
Excellent product. Small and powerful. Work perfectly. Wire size is far.
tengo que probarlo
Order on Sunday and delivered on Tuesday prior sms notice. Thank you, I wish you all did the same. When you try, I will put more comments
El envío fue muy rápido. Probado y funciona bien.
Normal pump. Convenient to use. Noisy a little, and so in full suits.
Lego super fast works well loreeating
Perfect and very fast! Arrived in brtasil-SP in 9 days! Product works perfectly, is very compact and practical use. Is not so accurate, sometimes puts a little more or less, but to use on the day is perfect! Excellent product and store!
Well received Not tested yet
Great product to description, carries out its work! Highly recommend super affordable price!
The item is exactly as described AD, item very cool!!!
Arrived today in good packaging, I have not tried yet
Everything well arrived as set
fast delivery
Working good.
Very quick delivery. Pump is strong and scale is accurate. checked against analog gauge.
Este compresores es de fácil manejo y exacto, al introducir la presión se desconecta al alcanzarla. Puede inflar las ruedas del coche sin problemas. Recomendable.
Todo perfecto. Envío rápido. El paquete ha llegado en perfecto estado. Producto pequeño, compacto y los materiales de ven de buena calidad. Muy fácil de usar, conecta el aparato a la alineación ya la toma de aire, seleccionas la unidad de presión, programas la cantidad de aire y lo inicias. Cuando llega a la presión programada se desconecta automáticamente. Lo he probado para inflar la bicicleta y todo perfecto. Lo recomiendo.
I am very happy