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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Seasonseasons (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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Super glasses!!!
Is OK
very good quality. thanks to the store
Good product. It is not the first time that studio shopping store. All perfect. Titian @@@
Kvalita OK
Second time I order them! I love these aviators with red strangles! The first few years later finally scratched))) Thanks for the super fast delivery and quality!
Great glasses and case great store thanks to all
Awesome!!
Glasses look great, really correspond to the description. A convenient cover, napkins in addition-for such a price is just super.
Exactly to the description, I will buy again, best price quality ratio. Thank you
The glasses are excellent, they sit well, do not hang out, the glasses are clean, without scratches and chips. The parcel reached extremely quickly, days 17 (delivery Plus was). The only negative, as for me-the arms of the glasses are long and sit not on the ears, but behind the ears.
The order reached fast-16 days. Packing is good. The glasses are too dark even for sunny weather. The frame is comfortable.
Thank you very much sold order came quickly all intact and safe packed for 5. Only I did not like the size of this is my fault.
They look and weigh reliably. In the complete set a hard case "bag" and a rag.
Super
Glasses are very cool! Came in 16 days to Kiev, complete with a hard cover and a soft cover, a cleaning cloth Anti-glare works, I recommend!
Not bad glasses for this money, came quickly
Great glasses. As always, everything is very high quality and neat. Fast shipping. I order the second time. True, and the first ones are still in excellent condition, although I use them already for 4 years.