SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Seasonseasons (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cover-raincoat on the backpack corresponds to the description. Size S is perfect for my medium size backpack: 40x28x20 cm. If the backpack is filled under the string, as in the photo, the cover tightly fits it. All Gray is a reflective coating that is applied almost to the entire surface of the backpack. In the dark glows brightly from all sides. Photo where there is no light effect, made without flash to show the usual color of the backpack. The backpack is attached with a rubber band and is fixed with a strap with a clasp. The strap is adjustable, so you can use a raincoat and on smaller backpacks. On a small backpack will be a little loose to hang, but definitely will not fall down. In the rain has not yet experienced, we now have winter. Ordered on the day of sale 11.11.2020 for 349,89 rubles. The order was sent on 18.11.2020. In St. Petersburg delivered on 09.12.2020. Came in the national parcel with another order, so the track number was tracked.
Correct fabric, good quality reflective material for the price you see dad is that they look fable, now you just need to see its durability in time. But I bought them to see me on a bike and I think they'll do their job.
Брал размер M, на рюкзак для 17" ноутбука подошло идеально. Ткань не сказать что сильно плотная, но плотнее чем на зонтиках. Сшито аккуратно и воду не пропускает. Для поездки на мотоцикле с рюкзаком - самое оно: яркий, светоотражающий, с перемычкой посередине и недорогой. Рекомендую.
Top quality very Arrived within little more than a refurbished Satisfied very Suitable for the school Easy for apparel Easy for folding -Bracket for not יפול of bag
PERFECTO
Hi! Rain Cover Backpack Reflective Waterproof Dustproof Sport Bag Cover Outdoor is of good quality, well reflected. As protected from the water, I haven't checked yet. The selected size is exactly what was needed, on the bag holding well I recommend this shop and store. I give you 5 stars.
С продавцом не общались, но все было отправлено и отслеживалось. В итоге, товар хороший, все как на картинке. Осталось только дождаться повода для применения. Рекомендую!
Shipping to Canary Islands super fast photos are identical to the item
Quality very much
Duge is a good chohol. That's super good. In the dark you can see it. Priishov shvidko new poshtoyu. Just top for his grochi. Uncle...!
Wrong color was send to me but otherwise great product.
Nice cover. It is bigger than expected (size M 30/40L), I will buy another size smaller. The bag is 20 cm * 15 cm * 43 cm.
beautiful!
Good
Gorgeous cover. Soundly sewn, a lot of discrete reflective surfaces. I'll order a couple more for gifts. Recommend.